Privacy & Policy
Welcome to Sharri Intimo. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase products from our online store.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website.
Company Information
Sharri Intimo operates as an online retailer offering premium Italian underwear, sleepwear, and knitwear products supplied by Alpina Intimo (Italy).
If you have questions about this Privacy Policy or how your personal data is handled, you may contact us through the contact information provided on our website.
Information We Collect
We may collect the following types of personal information when you use our website:
- Name and surname
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely through third-party providers)
- Order history
- IP address and browsing data
We collect this information when you create an account, place an order, subscribe to our newsletter, or contact customer support.
How We Use Your Information
Your personal data may be used for the following purposes:
- Processing and fulfilling your orders
- Managing payments and preventing fraud
- Providing customer support
- Sending order confirmations and updates
- Improving our website and services
- Sending promotional communications (only if you have opted in)
Legal Basis for Processing
We process your personal data based on:
- The performance of a contract (to fulfill your orders)
- Your consent (for marketing communications)
- Compliance with legal obligations
- Our legitimate business interests (such as improving our services and preventing fraud)
Sharing of Information
We do not sell or rent your personal information. However, we may share your data with:
- Payment service providers for secure transaction processing
- Shipping and logistics partners to deliver your orders
- IT and website service providers
- Legal authorities if required by law
All third parties are required to handle your data securely and in accordance with applicable data protection laws.
Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal, tax, and accounting obligations
- Resolve disputes and enforce agreements
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience.
Cookies help us:
- Remember your preferences
- Analyze website traffic
- Improve functionality and performance
You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.
All payment transactions are processed through secure, encrypted payment gateways. We do not store full payment card details on our servers.
Your Rights
Depending on your location and applicable data protection laws, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Restrict or object to certain processing activities
- Withdraw consent for marketing communications at any time
- Request data portability
To exercise any of these rights, please contact us through our Contact page.
International Data Transfers
If you access our website from outside the country in which we operate, your information may be transferred to and processed in another jurisdiction where data protection laws may differ.
We take appropriate safeguards to ensure that your personal data remains protected.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
Sharri Intimo reserves the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon publication on this page.
We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Information
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us through the Contact page on our website.
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