Terms & Conditions

Welcome to Sharri Intimo. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

Company Information

Sharri Intimo operates as an online retailer offering premium Italian underwear, sleepwear, and knitwear products supplied by Alpina Intimo (Italy). For any inquiries, customer support requests, or legal matters, you may contact us through the contact information provided on our website.

Eligibility to Use the Website

By using this website, you confirm that:
  • You are at least 18 years old or using the website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into binding contracts.
  • All information you provide is accurate, current, and complete.

Products and Descriptions

We strive to ensure that all product descriptions, images, sizes, and pricing information are accurate and up to date. However:
  • Colors may vary slightly due to screen settings.
  • Product measurements may have minor variations.
  • Availability is subject to stock levels.
We reserve the right to modify product details, pricing, or availability at any time without prior notice.

Orders and Acceptance

When you place an order on our website:
  • You are making an offer to purchase a product.
  • Orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order at our discretion.
You will receive an order confirmation email once your order has been successfully placed. This confirmation does not guarantee acceptance if stock or payment issues arise.

Pricing and Payment

All prices displayed on our website are shown in the applicable currency and may include or exclude taxes depending on your region. We reserve the right to:
  • Adjust prices at any time.
  • Correct pricing errors.
  • Cancel orders resulting from incorrect pricing information.
Payments must be made through the secure payment methods available on our website. By submitting payment details, you confirm that you are authorized to use the selected payment method.

Shipping and Delivery

We aim to process and dispatch orders promptly. Delivery times may vary depending on location and shipping provider. Please note:
  • Estimated delivery times are not guaranteed.
  • We are not responsible for delays caused by customs, courier services, or unforeseen circumstances.
  • Risk of loss transfers to you upon delivery.
Full shipping details are available on our Shipping Policy page.

Returns and Exchanges

Due to the nature of underwear and intimate apparel, returns may be subject to hygiene regulations. Returns or exchanges may be accepted if:
  • Items are unused, unworn, and in original packaging.
  • Return requests are made within the specified return period.
  • Items are not marked as final sale.
Sharri Intimo reserves the right to refuse returns that do not meet our policy conditions. Please refer to our Return Policy page for full details.

Intellectual Property

All content on this website, including but not limited to:
  • Text
  • Images
  • Logos
  • Graphics
  • Product descriptions
  • Website design
is the property of Sharri Intimo or its respective partners and is protected by intellectual property laws. You may not copy, reproduce, distribute, or use any content without prior written permission.

User Conduct

You agree not to:
  • Use the website for unlawful purposes.
  • Attempt to hack, disrupt, or damage the website.
  • Submit false information.
  • Upload malicious software or harmful content.
We reserve the right to terminate access to users who violate these terms.

Limitation of Liability

Sharri Intimo shall not be liable for:
  • Indirect or consequential damages.
  • Loss of profits, revenue, or data.
  • Delays or interruptions beyond our control.
Our maximum liability shall not exceed the total amount paid for the purchased product.

Privacy

Your personal data is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

Force Majeure

We are not responsible for failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, governmental actions, pandemics, or transportation disruptions.

Changes to Terms and Conditions

Sharri Intimo reserves the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon publication on this page. It is your responsibility to review this page periodically.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of the country in which Sharri Intimo operates, without regard to conflict of law principles.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us through the Contact page on our website.

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